R&G was founded in 2004 by the GE executives who were responsible for the strategic development, deployment and management of Lean Six Sigma in GE. This global initiative is widely acclaimed as one of the most successful transformational implementations of Business Process Excellence anywhere. It was largely responsible for GE increasing its operating margin from 10% to 16% in a 5 year period.
Meeting the challenges of getting 13 core businesses (100,000 professionals) to unite around a common methodology, a common language and a common set of values was unique and transformational. Many of the operational projects that produced this significant business impact have become textbook case studies on how to attain process excellence at a business unit level.